Terms of Service
Last updated: September 9, 2026
Welcome to Dearly Tomorrow. These Terms of Service (“Terms”) govern your use of the Dearly Tomorrow website and your purchase of products through our online store.
By accessing or using our website, or by placing an order with us, you agree to these Terms. Please read them carefully before using our website or placing an order.
1. About Dearly Tomorrow
Dearly Tomorrow is operated by:
Legal business name: [INSERT LEGAL BUSINESS NAME]
Trading name: Dearly Tomorrow
Email: info@dearlytomorrow.com
Company registration number: [INSERT COMPANY NUMBER, IF APPLICABLE]
VAT number: [INSERT VAT NUMBER, IF APPLICABLE]
Dearly Tomorrow is responsible for the sale of products purchased through our online store. Orders may be produced, processed and fulfilled through third-party production and fulfillment providers.
If you have any questions about these Terms, your order or our products, you can contact us at info@dearlytomorrow.com or through our Contact Us page.
2. Using Our Website
You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to:
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Use the website for any unlawful or fraudulent purpose.
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Attempt to gain unauthorized access to our website, systems or accounts.
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Interfere with the operation or security of the website.
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Copy, reproduce, distribute or commercially exploit website content without our permission.
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Use automated systems, bots or other methods to access or collect information from our website in a way that could harm or disrupt our services.
We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.
3. Products
We make reasonable efforts to ensure that product descriptions, images, sizing information and other product details displayed on our website are accurate and up to date.
However, colors and product appearance may vary slightly depending on your device, screen settings, lighting and other factors.
Product measurements and fit information are provided as guidance. Where available, please refer to the relevant Size Guide before placing your order.
4. Product Availability
All products are subject to availability.
Because our products may be produced on demand, certain products, sizes or colors may become temporarily or permanently unavailable.
We reserve the right to:
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Limit the quantity of products available for purchase.
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Discontinue products or product variations.
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Update product designs, specifications or details where reasonably necessary.
If a product you have ordered becomes unavailable after you place your order, we will contact you and provide an appropriate solution, which may include a refund where applicable.
5. Pricing
All prices displayed on our website are shown in the currency indicated at checkout.
We reserve the right to change product prices at any time. A price change will not affect an order that has already been accepted and confirmed, except where required by applicable law.
Where applicable, taxes, duties or other charges will be handled in accordance with the information presented at checkout and applicable law.
Shipping costs, where applicable, will be displayed before you complete your purchase.
6. Promotions and Discount Codes
From time to time, Dearly Tomorrow may offer promotional codes, discounts or special offers.
Unless otherwise stated:
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Promotional codes must be entered at checkout.
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Only one promotional code may be used per order.
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Promotional codes cannot be exchanged for cash.
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Promotional codes may have expiration dates or additional conditions.
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Promotional codes may not be applied retroactively to orders that have already been placed.
We reserve the right to withdraw, modify or cancel a promotion where permitted by law.
7. Placing an Order
When you place an order through our website, you are making a request to purchase the selected products.
After placing your order, you will normally receive an order confirmation by email containing details of your purchase.
An order confirmation does not necessarily mean that your order has been accepted if we are unable to fulfill the order for a legitimate reason.
We may refuse or cancel an order where, for example:
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A product is unavailable.
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There is an obvious pricing or product information error.
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We suspect fraudulent or unauthorized activity.
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Payment cannot be successfully processed.
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We are unable to deliver the order to the provided address.
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There is another legitimate reason permitted under applicable law.
If we cancel an order after payment has been taken, we will refund the amount paid for the canceled order or affected products.
8. Order Cancellation
Because our products are made to order, production may begin shortly after an order is placed.
If you would like to change or cancel an order, contact us as soon as possible at info@dearlytomorrow.com and include your order number.
If the order has not yet entered production or fulfillment, we will make reasonable efforts to accommodate your request.
Once production or fulfillment has started, we cannot guarantee that an order can be changed or canceled.
This section does not limit any statutory cancellation or withdrawal rights you may have under applicable law.
9. Payment
Payment must be successfully completed before an order can be processed.
We may offer various payment methods through third-party payment providers. Your use of a third-party payment method may also be subject to that provider's own terms and conditions.
Dearly Tomorrow does not need to store complete payment card information to process your order.
If a payment is declined, reversed or otherwise cannot be successfully completed, we may cancel or delay the order until valid payment has been received.
10. Shipping and Delivery
Orders are processed and shipped in accordance with our Shipping & Delivery policy.
Orders are typically processed within 2–5 business days.
Including processing and shipping, estimated standard delivery times are:
| Destination | Estimated Delivery |
|---|---|
| United States | 7–10 business days |
| Canada | 8–12 business days |
| Europe | 8–12 business days |
| Rest of World | 10–15 business days |
These are estimated delivery times and not guaranteed delivery dates.
Delivery may occasionally take longer due to high order volumes, holidays, carrier delays, customs processing, weather or other circumstances outside our reasonable control.
For complete information, please see our Shipping & Delivery page.
11. International Orders
If you place an order for delivery outside the country in which Dearly Tomorrow or its fulfillment provider is located, your order may be subject to customs procedures, import duties, taxes or other charges.
Unless otherwise stated at checkout, these charges may be the responsibility of the customer.
Customs policies vary between countries, and Dearly Tomorrow cannot guarantee how quickly a customs authority will process an international shipment.
You are responsible for providing accurate delivery information and complying with applicable import requirements in your country.
12. Returns and Refunds
We want you to feel confident in your purchase.
Our commercial return policy allows eligible products to be returned within 30 days of delivery, subject to the conditions set out in our Returns & Refunds policy.
For voluntary returns, the customer is responsible for all return shipping costs.
For full details about return eligibility, return shipping costs, refunds and applicable exceptions, please see our Returns & Refunds page.
Nothing in these Terms limits or excludes any mandatory consumer rights you may have under applicable law.
13. Faulty, Damaged or Incorrect Products
If you receive a product that is damaged, defective or different from what you ordered, please contact us at info@dearlytomorrow.com as soon as reasonably possible.
Please include:
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Your order number.
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A description of the issue.
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Clear photographs of the product.
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Photographs of the packaging where relevant.
We will review the issue and, where appropriate, provide a replacement, repair, refund or another remedy in accordance with applicable law.
14. Product Care
To help maintain the quality and appearance of your Dearly Tomorrow products, please follow the care instructions provided on the garment or product label.
Failure to follow the recommended care instructions may result in damage that is not considered a manufacturing defect, where permitted by applicable law.
15. Intellectual Property
All content on the Dearly Tomorrow website, including but not limited to:
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Logos.
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Brand names.
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Product designs.
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Images.
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Graphics.
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Photographs.
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Text.
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Website layouts.
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Videos.
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Illustrations.
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Other original materials.
is owned by or licensed to Dearly Tomorrow and is protected by applicable intellectual property laws.
You may view and use website content for personal, non-commercial purposes only.
You may not reproduce, modify, distribute, sell, publish or commercially exploit our content without our prior written permission, except where permitted by applicable law.
16. User-Submitted Content
If you voluntarily submit content to Dearly Tomorrow, such as photographs, reviews, comments or other materials, you confirm that:
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You have the right to submit the content.
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The content does not infringe the rights of another person or business.
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The content does not contain unlawful, misleading or harmful material.
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The content does not violate applicable laws or regulations.
By submitting content, you grant Dearly Tomorrow a non-exclusive, worldwide, royalty-free license to use, reproduce, display and distribute that content for purposes reasonably connected to our business, including displaying customer reviews or promoting Dearly Tomorrow, where permitted by law.
You remain responsible for the content you submit.
We reserve the right to remove submitted content that we reasonably believe violates these Terms or applicable law.
17. Reviews and Feedback
If you submit a product review, testimonial or other feedback, it should reflect your genuine experience.
You must not submit:
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False or misleading reviews.
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Reviews intended to impersonate another person.
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Content containing unlawful or abusive material.
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Content that infringes another person's intellectual property or privacy rights.
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Reviews submitted in exchange for an undisclosed benefit.
We may moderate or remove reviews that violate these requirements or applicable law.
18. Third-Party Services and Links
Our website may use third-party services to provide features such as payment processing, shipping, analytics, marketing, customer support and product fulfillment.
Some products may be produced or fulfilled by third-party service providers on our behalf.
Third-party services may have their own terms and privacy policies, which may apply to your use of those services.
Our website may also contain links to third-party websites. We are not responsible for the content, availability, security or privacy practices of third-party websites that we do not control.
19. Website Availability
We aim to keep the Dearly Tomorrow website available and functioning properly.
However, we do not guarantee that the website will always be:
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Available without interruption.
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Free from errors.
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Free from viruses or other harmful components.
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Compatible with every device, browser or operating system.
The website may occasionally be unavailable because of maintenance, updates, technical problems or circumstances outside our reasonable control.
20. Errors and Corrections
We make reasonable efforts to ensure that information on our website is accurate.
However, errors may occasionally occur, including errors relating to:
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Product descriptions.
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Prices.
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Availability.
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Promotions.
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Shipping information.
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Images.
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Other website content.
We reserve the right to correct errors and update information when necessary.
If an obvious error affects an order you have placed, we will contact you where reasonably possible and provide an appropriate solution in accordance with applicable law.
21. Limitation of Liability
To the fullest extent permitted by applicable law, Dearly Tomorrow will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited under applicable consumer protection laws.
Nothing in these Terms affects your statutory rights as a consumer.
22. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims or reasonable costs arising from your unlawful use of our website, your violation of these Terms or your infringement of the rights of another person.
This section does not apply to the extent that applicable law does not permit such responsibility to be imposed on you.
23. Privacy
Your privacy is important to us.
Our Privacy Policy explains how we collect, use, store and protect personal information when you use our website or place an order.
By using our website, you acknowledge that your personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.
24. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, products, services or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
The version of the Terms in effect at the time you place an order will generally apply to that order, subject to any mandatory rights provided by applicable law.
25. Governing Law
These Terms are governed by the laws of [INSERT COUNTRY / STATE / JURISDICTION], except where applicable consumer protection laws provide you with mandatory rights that cannot be excluded or restricted by an agreement between you and Dearly Tomorrow.
If you are a consumer, nothing in this section is intended to deprive you of protections that apply to you under the mandatory laws of the country or jurisdiction in which you live.
26. Disputes and Complaints
If you have a complaint or concern about an order, product or our services, we encourage you to contact us first at:
We will make reasonable efforts to understand and resolve your concern.
If we are unable to resolve a dispute, you may have additional rights or access to consumer dispute-resolution procedures depending on your country of residence and applicable law.
Nothing in these Terms prevents you from exercising any mandatory legal rights available to you.
27. Contact Information
If you have questions about these Terms, our products, your order or any other matter relating to Dearly Tomorrow, please contact us:
Dearly Tomorrow
Email: info@dearlytomorrow.com
You can also contact us through our Contact Us page.
We aim to respond to customer inquiries within 1–2 business days.
Last updated: September 9, 2026